Registration Policies

Refunds

All race registrations and product purchases are non-refundable, even in the event of race cancellation*.

The only exception is for official military deployment (CED orders). Refunds WILL NOT be given for PCS orders. If you are deployed during the race, you may send a copy of your orders to [email protected] to receive a refund of your race registration (product purchases are still non-refundable).

During registration, you have the option to purchase a protection plan which insures your registration and product purchases through a third party provider. Details of insurance policy can be found here.

If you have already registered and can no longer participate, you may defer your registration to the following year (see Deferrals section below).

* All in-person registration costs will be refunded to participants in the chance of a cancellation due to the COVID-19 pandemic.

Deferrals

How to Defer Your Registration:

If you are registered for an upcoming race but can no longer participate, you may defer your registration to the following year. Product purchases will NOT carry over; only your race registration.

If you defer your race you cannot defer your deferral to the next year.

The deferral window is open from December 1 – February 20 . No deferrals will be accepted after midnight on February 20.  Cost for all deferrals is $15.

To defer, log on to your RunSignUp, and navigate to:

Profile > Upcoming Events > Manage Registration > Defer Registration.

On the Defer Registration page, you will be shown your Deferral Information and Total Payment. Please confirm the information is correct and accurate. You can confirm deferral by clicking on the “Confirm Deferral” button.

Congrats! You have successfully deferred your registration. You will receive an email notification showing details of your deferral. This can be used to claim your deferral for next year.

Please note, if you defer your registration you will NOT be automatically entered into the following years’ event and you will need to register yourself for the event.

How to Claim a Deferred Registration:

If you have already deferred your registration and are ready to claim your deferral, go to your Profile page and then click on the Deferrals tab in your RunSignUp profile.

Under the Deferrals tab will be a list of Deferred Races. When registration is open for the following year’s event the Complete Deferral link will allow you to transfer this deferred registration into the new year’s event.

After clicking Complete Deferral, this will bring you to the race page with information on the deferred registration. Click the Start Transfer button to complete your deferral and transfer into the current year’s race.

For more Details on Deferring and/or Claiming your Deferral, Click Here. 

Race Transfers

If you are already registered for one of our events, you may transfer to a different event. You may also transfer to a different in-person event at the Race Expo as long as the in-person event you want to transfer into is not sold out.

Cost for all race transfers is $15. If you’re transferring into a distance that costs less than what you already paid, there will be no refunds for the price difference.  RunSignUp fees may apply.

Log on to RunSignup, navigating to:

Profile > Upcoming Events > Manage Registration > Transfer Event.

On the Transfer Event page, you will be shown your Transfer Information. Please confirm the information is correct and accurate. To transfer this registration, you must go through the registration process for the new event.  You can confirm Transfer by clicking on the “Start Transfer” button.

Next, you will be shown the standard registration process where you can select the new event for this Transfer. To transfer this registration, you must go through the registration process for the new event.  

*If you purchased additional products during your original registration, be sure to select them again when filling out your new registration. Your original payment will carry over.

*If you used a promo code for your original registration, and the transfer cost is not accurately reflected. Please email us at [email protected] for special instructions.

Person-to-person transfers are NOT permitted. If  you are registered and can no longer participate, you may defer your registration to the following year (see Deferrals section above).

For more Details on Transferring Events, Click Here.

Packet Pick-Up

Participants must pick up their packets at the Race Expo.  If you are unable to do so, you may do one of the following:

1. Have someone else pick up your race packet for you. To do so, your representative must have a copy of your photo ID as well as their own photo ID at packet pick-up. Representatives without both items will NOT be permitted to pick up your race packet, no exceptions.
2. Purchase the Race Day Packet Pick-Up option (must be purchased by Febuary 14). You may purchase this as an add-on during your initial registration, or go back to our registration page and purchase it later by clicking Store. This option allows you to pick up your packet on Saturday. If this option is sold out, you must pick up your packet yourself or make arrangements for option 1 above.